IS IT SAFE TO USE MY CREDIT CARD ON THE INTERNET?
Yes, Southwest Sensations Internet store has taken every precaution to safeguard your transaction. The credit card information you provide is encrypted on our server software and provides complete privacy and security.
WHAT IS THE RETURN POLICY?
All returns must have a prior approval and assigned return authorization number. All returns must be authorized within 5 days of being received. A restocking charge (20%) and inbound and outbound freight will apply to all returns. All returns must be repacked in its original container. For return authorization please contact us at: firstname.lastname@example.org
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Our online store accepts Visa, MasterCard, and American Express.
HOW WILL MY MERCHANDISE BE SHIPPED?
With the exception of furniture and special orders, you can expect to receive your order within 3 to 6 weeks. Please contact our customer service representatives on our toll free line 1-970-449-9716 Monday thru Friday 10:00 a.m. - 6:00 p.m. est. for delivery time frames on furniture and special orders.
WHAT IS THE COST FOR SHIPPING?
The shipping and handling cost is based on a your merchandise total. Most merchandise is shipped UPS. There will be additional shipping charges on "oversized" merchandise or merchandise that requires special packing. Merchandise to large for UPS is shipped by a reliable freight carrier. Please contact our customer service representatives on our toll free line 1-970-449-9716 Monday thru Friday 10:00 a.m.-6:00 p.m. est. for an estimate on freight deliveries.